Chalet Jottem!, located at Dorf 129, 5732 A Bramberg am Wildkogel in Austria, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Dorf 129
5732 A Bramberg am Wildkogel
Austria
+31 (0)6 55388568

Halters is the Data Protection Officer of Chalet Jottem! He can be reached via info@chaletjottem.nl

Personal data that we process

Chalet Jottem! processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Sex
• Date of birth
• Address data
• Phone number
• E-mail address
• Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@chaletjottem.nl and we will delete this information.

For what purpose and on what basis do we process personal data

Chalet Jottem! processes your personal data for the following purposes:
– Handling your payment
– To be able to call or e-mail you if this is necessary to carry out our services
– To deliver goods and services to you
– Chalet Jottem! also processes personal data if we are legally obliged to do so, such as data that we need for the tourist tax return.

Automated decision making

Chalet Jottem! does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Chalet Jottem!).

How long we keep personal data

Chalet Jottem! does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
– (Category) personal data, personal details, address, telephone number and bank account: Retention period up to one year after the end of the rental period. Reason: settlement of tourist tax
– E-mail address: Retention period three years. Reason: sending newsletters or current affairs.

Sharing personal data with third parties

Chalet Jottem! does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Chalet Jottem! remains responsible for these processing operations.

We use the following systems for processing personal data:

• Google Tag Manager – You can find information about Google Tag Manager’s privacy policy at: https://policies.google.com/privacy
• Google Workspace/Gmail – For email communication. Google Workspace’s privacy policy is available at: https://policies.google.com/privacy
• Brevo – For email contact and email marketing. More information about Brevo’s privacy policy can be found at: https://www.brevo.com/legal/privacypolicy/
• Smoobu – For booking management and channel management. Smoobu’s privacy policy is available at: https://www.smoobu.com/privacy-policy/

Marketing Agency

Our marketing agency is Roeljan Buijs BA Werbeagentur.

Cookies, or similar techniques, that we use

Chalet Jottem! does not use cookies or similar techniques.

Google reCAPTCHA

We also use Google’s reCAPTCHA function on this website. This function is mainly used to distinguish whether an entry is made by a natural person or by machine and automated processing. The service includes sending the IP address and all other data required by Google for the reCAPTCHA service to Google. Additional information about Google reCAPTCHA and Google’s privacy statement can be found at: https://policies.google.com/privacy

View, modify, or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Chalet Jottem! and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@chaletjottem.nl.

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Chalet Jottem! would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Chalet Jottem! takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@chaletjottem.nl